Vintage Rose by Hannah Aj

Do not deal with Vintage Rose by Hannah AJ. The business owner is extremely unethical and fraudulent. My wife ordered 4 bespoke flower girl dresses. None of these dresses were delivered to me. These dresses were meant to be delivered in advance of my wedding. There were constant excuses blaming customs. The business owner took a cash deposit of $550. This has not been refunded despite the business owner acknowledging they would. Local authorities including Fair Trading, ASIC and the Australian Taxation Office have been notified. The business owner is notorious for engaging in unethical conduct and fraudulent behaviour.

Do not order from this company. It's my belief this is not a woman actually but a man, when she finally responded after I said I reported her, it came from a Hannah El-helou, upon looking this person up it seems to be a man named Hanna El-helou. When ordering my two flower girl dresses they assured me it would take 8 weeks, and when ordering it said 3 month shipping timeframe. I ordered in early February. Should've arrived early May, over a month ago. Have reached out to the seller on various mediums since early April, including Facebook, Instagram, email and their texting platform on their website. It's funny because when I was interested in buying the dress and asking questions they were sooooo responsive, but now have been ghosting me. I finally reported the business to the ACCC, reported a claim with my bank. Avoid them!

SCAM!!!!!!!!!!!!!!!!! DO NOT ORDER FROM THIS "COMPANY"!!!! SHE WILL TAKE YOUR MONEY AND NEVER GET BACK TO YOU. SHE DELETES ALL THE NEGATIVE COMMENTS FROM HER UPSET CUSTOMERS LOOKING FOR THEIR DRESSES & REFUNDS.

I got the dress on sale and it was beautiful! Perfect for my daughter and she was an angel. The material was thick but light and su h great material. Very reliable!

I ordered 7 flower girl dresses and was told they could be made in 5 weeks. I was locally based & even offered to pick them up myself and she agreed that was fine. I confirmed and paid for it and notified her. 5 weeks later I asked for an ETA - no response. 6-7 weeks later she responds saying I should've chosen the express shipping as her dresses are manufactured in EUROPE. She gave me the impression she was making the dresses and that I was able to pick them up. Anyway, she put in another 'express order' for me which should've arrived on time (apparently). Both sets of dresses arrived AFTER the wedding. I returned the dresses to her (As per her request for a refund) and she has still NOT refunded me my money she promised and has ignored all my messages. Terrible service.