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Dresses are beautiful and in the end was very happy with my dress.
But there were many issues about 6 different things that went wrong from the start.
The dress I tried on from the start was ordered, came back in the right size but completely different lace and colour (ordered champagne & came back as ivory)
Also the top finish of the dress was a different look, also white buttons were added onto the back and did not match, a completely different belt as well.
It took a few goes, but finally got the dress sorted out, they kept telling me that Nan & I and my bridesmaids were seeing wrong, but then eventually realised that the supplier of where they order the dresses from did order a different colour and the lace varies, depending on what is available and the buttons were just added on, and the belt was argued quite a lot, they were unsure where the original one was that I tired on in the shop....
Very stressful, but we all persisted and eventually the owner apologised and was so sincere, she didn't realise and admitted they were wrong and were very sorry.
They so thankful for our honesty and so thankful that they could learn from this experience with me.
They ended up giving me a brand new belt (no extra charge, after negotiation that I wasn't going to pay extra as not my fault) fixed the top finish of the dress and also fixed the buttons to be a matching colour - the dress actual colour of ivory couldn't be changed, but with all the changes made I ended up loving the dress 100 times more!
Very lucky and very happy with the results, you have to always remember to persist and no matter what be honest, that is the key, at the end of the day it is about you and what needs to make you happy for your special day.
So I would recommend La Belle Bridal as they have one of the best dresses in Canberra, but just a shame the process was difficult at the start and I would advise to be careful & clear with what you want.
Hello Clachere, Thank you for taking your precious time reviewing us! We appreciate it very much so! We take Every feedback- good or bad seriously because that how we learn to be better than ourself yesterday! We were just too pleased that we did resolve the issues and in the end you loved your gown 100 TIMES more!!! its nothing better than this! So once again thank you for helping us to grow. Warmest regards. Ashleigh
My dress was amazing and it was one of a kind. Ashley was great I cannot thank her enough, she made all the alterations and really went above and beyond for me.
Hello Cass, Thank you so very much for your kind and generous remark! It is much so much appreciated!!! We will keep improving and trying our best to make every single bride as happy as you are! Best wishes. Ashleigh
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