Flourette Cake Atelier

Rating
1 5 5.0 (8 reviews) 
Service Area
Sydney and Surrounds
Business Hours
Monday - Friday: 8.00 am - 5.00 pm
Saturday: pickup by arrangement
Phone
02 9190 0509

QUESTIONS AND ANSWERS


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Requesting For A Quote/ Placing An Order

Wedding cake consulation is FREE. We'd love to help you create your personal wedding cake!

Fill out the contact form or simply contact us at hello@flourettecake.com / 0452433880.

Tell us the details of your wedding and feel free to send your source of inspirations, such as pictures, photo references, etc. We will then provide you with a draft sketch of the cake (if required) and invoice will be sent once you confirm the order.

Do you only make wedding cakes?

Flourette specialises in buttercream cakes, desserts and cookies for all occasions. Beside cakes, we create petite desserts (party bites) if you wish to have a sweet corner/ dessert table at your party. We also make delicious bonbonnieres, such as personalised sugar cookies, cupcakes, dessert jars, donuts and shortbreads.

To see our offerings, visit www.flourettecake.com.

Do you offer cake delivery service?

Yes, we deliver cakes on weekends by arrangement. Delivery cost starts from $25 and is based on distance from Flourette kitchen. We will deliver cakes taller than 2 tiers as they may be assembled on site. This service starts from $40.

Can you cater to special dietary requirements?

Our products are prepared in a premises where peanuts, nuts, and soy are present. Please notify us in advance if you have any dietary requirements. We can offer you some dairy-free alternatives, but we apologise that we are currently unable to cater to vegan and gluten-free diet.

How long does your cake last?

Our cakes are covered in fluffy buttercream and filled with silky filling. They are delicate and need refrigeration to protect their freshness and stability. Our cakes are best consumed after 20 minutes at room temperature and will stay fresh for up to 5 days in the fridge. Please keep them in the cake box provided or an airtight container to retain its moisture.

How do you guarantee that my booking is secured?

To secure your order, a 50% non-refundable deposit is required within 7 days after the invoice issue date. The remaining balance due at the latest 2 weeks prior to pickup/ delivery date.

Can I change my order?

Any change made within 14 days prior to pickup/ delivery will incur additional 20% fee to cover cost for redesigning and/or loss-of-work already completed.

Can I cancel my order?

Every item is unique and may require special elements from our supplier. We will refund 50% of the total invoice amount for cancellation made at the latest 14 days before pickup/ delivery. Cancellation after this period will require the full invoice amount.


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