They are very professional! They executed what I wanted for the look and they helped with the flavours. The tasted great!
Hi Jocelyn, Thank you so much for your feedback, you and Mark were an absolute pleasure to work with, we really enjoyed such an original and personalised cake design! Warmest regards Kim Watt Celebration Cakes
The cake was amazing, they made exactly what we wanted and tasted great.
The planning and selection process with Kim went quickly and smoothly, we got everything done in about half an hour on the first and only visit.
Hi Michelle, Thank you for your lovely feedback, you were both a pleasure to work with, we are happy to hear you loved your cake! Warmest regards Kim Watt Celebration Cakes
The ladies at Celebration cakes in Hurlstone Park were a dream to liaise with and their cakes was incredible. We had originally planned to keep the top layer of our cake, the ladies perfectly transformed our vision for our cake from our ideas into reality. Great job and highly recommended.
Hi Hannah, Thank you for your lovely feedback, it is always an absolute pleasure for us to be able to help you create your dream cake! Warmest regards The Celebration Cakes team
They were great! Only had to meet them once, they had lots of photos to look at. We chose 3 photos we really liked and was asked to send photos of our bouquets and other details of our wedding to match. They were really accommodating and on the day it was exactly what we wanted. It tasted so delicious, fresh and moist.
It was well presented. Our wedding theme was royal blue and the color of the cake was awesome. The price was reasonable and including delivery. Very very happy customer. The decoration of the cake was amazing
Hi Rabin, Thank you for your feedback, we are happy you loved the design of the cake. Warm regards The Celebration Cakes Team
My friend referred me to this cake shop, they have amazing deal on wedding cakes. I finally choose an elegant, beautiful 3 tier cake with fantastic price! I love every flavour of those cakes in menu tasting. Delivery and setup are also free, I will continue recommend it to other bride to be.
With limited time to fuss around looking for a wedding cake, I googled and saw a special advertised for what looked like an amazing cake. I ordered and paid immediately. But little things came to light afterwards which made me feel flat.
There were several tiers (to my eye there were 4) they advised 8 (each tier was double). Only the bottom tier was real cake. The other tiers were foam.
We went to 2 sessions of cake tasting to meticulously pick our 2 flavours (for the bottom double tier). Yum yum so fresh.
However on the night discovered one of my flavours was NOT what I chose.
Myself and my ill father HATE chocolate cake, I would never have ordered it yet that's what we recieved.
It looked absolutely amazing though and the guests didnt know about the mistake.
I did contact the supplier to provide feedback, they made a small cake as compensation and delivered it, but yet again extremely disappointed with them as they left it on our front porch in the searing 40 degree sun without ringing the doorbell to let us know to bring it inside (we were home all day). The icing was melted.
Hi Deborah, Thank you for review, sorry to hear the special we advertised disappointed you, we often run these for customers who wish to have a tall impressive cake but either don't need the extra cake serves or don't wish to spend a lot, we are always happy to make more sections real cake it just costs more, even with a deposit paid beforehand we could of always changed it to the normal pricing to have more cake. In regards to the flavour mix up, we do and did apologise and we are truly sorry this happened to you, it is a very very rare mix up as we discuss with you at the time. To hear that the re-do cake was left on a porch stuns me and I really wish you had brought this up with me at the time so we could investigate further, this has never happened as we do not outsource the delivery's to a company, our own in house staff deliver the cakes themselves, we welcome all feedback, positive and constructive, but we find it hard to verify and take action on a complaint when it is several months later, we always aim to improve what we do and can only do so with the help of feedback when it is relevant, we are human and to say a rare mistake can't happen would be a lie. Kind regards Kim Watt Celebration Cakes
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