Hotel Grand Chancellor Melbourne

We arrived late in the night as coming from our reception, but they were so nice and sweet and wishing us congratulations. The even upgraded our checkout time to later complimentary so we could have a sleep in and go and have breakfast without carrying around our luggage.

The food was delicious and of generous portion per serve, although I wasn't blown away as I was at the food tasting; Some dishes I did not enjoy as I did at the tasting, they were slightly different than what was presented to us at the tasting, so a bit inconsistent but we received lots of complements from our guests about the food. There were some minor hiccups regarding no car park spaces in the underground hotel car park for the bridal party including myself and hubby (bride and groom) when we were told we would have 2 spaces reserved for us. Also they required in depth detail of our timeline for the day which I had to revise about 3 times and sign off, when this seemed like a waste of time and effort as it seemed that the staff on the night were unaware of this timeline. The communication between the event coordinator and the staff was poor. For example, we were meant to start a greeting line outside the reception doors at 6:45pm, we (bridal party) arrived at 6:45 to find the reception doors already opened and staff prompting guests to be seated (there were at least 2 full tables seated at this point) I (the bride) with the help of my father in law had to take matters into our own hands and prompt people to start a greeting line. Despite all of this, overall we enjoyed our night, as did the guests and the room was decorated exactly to our vision. They also matched the menus and table numbers to our colour theme (Gold, white and burgundy) and to match our invites which was a nice touch. There will always be even a slightest hiccup at a wedding, so I am not hanging onto it, and rather like to talk about all the things that did go right and the things that we liked! it is a beautiful ballroom, with a lovely high ceiling which adds great character to the room, it was the perfect canvas for our grand wedding theme.

Lovely place to stay right in the city of Melbourne. It has a great roof top swimming pool, great views and most of all the room was clean and tidy.

Beautiful superior suite and plenty of space to get ready in!

Well worth the money spent, staff were very kind and helpful. The buffet breakfast was better than expected. Would love to stay again.