It was an absolute pleasure staying at Novotel Manly, straight across the road from beautiful Manly Beach. You were so accommodating in getting all our rooms ready early for us and nothing was to much to ask for. The breakfast was amazing and your staff are to be commended on wonderful service.
Hi Lyneece, Thank you for your lovely feedback! Warmest regards, Novotel Sydney Manly pacific Team.
Best Hotel I have ever stayed at! By far their customer service made this hotel stand out above 5 star hotels. I work in hospitality and I was shocked with how far they went to make sure I had minimal stress and enjoyed my big day. They got a staff member to go to Blacktown to buy a groomsman a tie as they lost one. They were unbelievable.
Thanks so much for the lovely review Ashleigh!
Great wedding venue, all the planning was well organised and they were very easy to deal with and accommodating. The food was delicious and all our guests commented how great it was. Perfect location, especially for overseas or interstate guests, and convenient as people can stay at the hotel.
Thank you for your kind words. Congratulations to you both.
We had a roving entree, an alternate main and a dessert buffet that blew everyone away! All the food was beautiful and everyone had great comments. The dessert was the feature though...the buffet was amazing and so much variety. However we added a special touch and had two chocolate fountains (Charlie's Chocolate Fountains) and they were yummy and a major highlight!
The room was included in the package...we were show a lower level ocean view room with a huge balcony. This is where we would have drinks and canapes with the bridal party. On the day we had a hiccup and were allocated a higher ocean view without the large balcony. We spoke to our wedding organiser and fortunately this was sorted before the reception and all was well on the day. Breakfast was awesome...in bed:) The view was great too!!
The end result was fantastic and a great venue (Gilbert's Room) with the terrace being a highlight. Food and service really great. The main issue was the resignation of our event organiser...we both tried to record everything that was verbal prior to her leaving but with the new organiser little things kept coming up. However she did a great job and we were delighted by a couple of lovely surprises that she had organised which we didn't think were possible. It made our day even more special:)
The venue is gorgeous and has a beautiful scenic view of Manly beach. The food is fantastic. We were provided with a lovely complimentary room for the evening of our wedding. This featured a bottle of champagne when we arrived and a free breakfast buffet the next morning.
The venue made a few mistakes along the way. They corrected some of them, but we still ended up with a few mistakes on the night. We asked for our cake to be served individually (and had paid for this), but they served it on platters. We were refunded the cost of individual plating. Our florist also had a mishap due to the venue's poor coordination. These and other issues were unsurprising given that we had 3 different wedding coordinators over the 8 month period between booking and our wedding.
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