Our bridal party plus a couple extras stayed the night prior to the wedding. We booked 2 Harbourview Suites and 2 City rooms. They hotel was amazing and catered to our every need. They even sent up bubbly to the room for us to celebrate. My husband and I also stayed the night of the wedding and the night following the wedding. For anyone who wants to feel a million dollars I recommend you stay here.
Despite its great view, facility and the reputation, we were disappointed with their service.
On our first visit for consultation, She made us wait more than 30 min. She showed up later and apologized and gave us a free upgrade with the package. However on the ceremony day, the napkin holders we provided were not even placed (Still don't know where they are as she hasn't replied to any emails or phone calls after our wedding). There was a mistake with the welcoming board (wrong names as another couple's names were on). Some guests complained that they had to wait so long for their drinks although we had the premium drinks package.
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