When we booked with Gledswood in 2019, we were really happy with the venue and staff. We were fortunate enough to keep our original date in 2021, and didn't need to reschedule due to COVID. During our journey, there seemed to be a high turnover of staff. And communication closer to our wedding date was sometimes stressful. The coordinator staff appeared a bit overwhelmed. Make sure all correspondence is in writing, due to the turnover of staff some of the rooms and arrangements discussed during planning meetings needed to change as they were now unavailable as another couple had booked the space (this was fine, as it actually worked in our favour, but I can imagine it being disappointing to other couples). On the day the staff were fantastic and the service was great. We are happy with Gledswood, it was a beautiful venue.