What do I do if my wedding photos are spoiled?

When you sign the Agreement with photographer ask this question and see what refund is given.

As photographers have public Liability to cater for this.

If your main images were OK there's no reason your album shouldn't be OK. Sounds like your photographer is using a cheap album company to keep their costs low. We source our albums from Europe and they cost our brides $2.4K. Also sounds like it came direct from the supplier to you, so your photographer may not have checked it. Contact your photographer and send them some images of it. They should be able to sort it out with their album supplier. Good luck ;)

That depends on what you mean by 'spoiled'. Is it a technical error, bad lighting, poor composition or posing etc. Unfortunately there is not much you can do about it. This is where it is super important to have a good look through a photographer's work and not just their top photos. I would have a chat to the photographer, you may find that it is the editing style that you don't like which they are probably able to fix. All the best :)

Hi there , you cannot fix blurred photos , was this a professional Photographer, how else were they spoilt ?

A professional photographer takes hundreds of photos on the day, they should never give you blurred photos, thats why they usually have 2 photographers at a time and spend hours editing.

They also have professional lenses and cameras. Get in touch with your photographer and ask why you were given blurred photos.

Tthe photographer should be able to fix it. This is why you need to select a pro company to capture your wedding.

check us out at goldentouchproductions.com.au

Hi Alissa,

If your album was damaged after you received it, your photographer should be able to assist with arranging a replacement. If it was damage done by your photographer, they should really cover the cost. Regarding blurry images, I would not give clients blurry images so unless these have been damaged after you have received the album, there is not really much you can do to repair a blurry image.
The best advice is to just talk to your photographer. Show them and discuss options to repair the situation. If your photographer is at fault, you may be eligible for a refund or partial refund.

I would be happy to try and assist you with a new album if you have digital images and having no success with your photographer.

Hope it works out for you.
Naomi

Hi Alisa, I highly recommend you contact your photographer and advise them that there are issues with your album. If the prints are damaged—depending upon what album design they have chosen for you then they should easily be able to remove the damaged prints and slide in the newer print.
If the pictures are blurred then sadly that means it was photographer fault for not getting focus right, and to choose a better image.
You can also ask for digital copies to be e-mailed to you to inspect the original photo because the quality of print may have been less than perfect, the photographer may have printed in-house instead of sending album design to a dedicated album producer.

If all these options have been exhausted, then you can ask for the digital negatives, please check your Terms and Conditions to see if this option is available and then search for another photographer to see if they can fix the photos.

And if all else fails please get in contact with your Consumer & Business Affairs ( In your state or territory) as they will be able to advise you on what other legal options are available to you and also advise the photographer on what business processes they need to implement so this does not happen again.

I hope this helps.
Nick Schulz
Bauldrick Productions Photography

Can I ask you to post the price you paid for your wedding photography?

It's a shame your wedding photos were blurred. If it's only a few blurry photos, it's worth asking your photographer if there are sharper photos available to substitute. If ALL or a significant number of your photos are blurred, then it could be a problem with the photographer's equipment and you should contact your photographer and discuss this issue with them. If your photos were "spoiled" due to physical damage to your wedding album, then your album/photobook will need to be reprinted and your photographer should have all the album layout files to organise this. If we can provide you with further advice, feel free to contact us! All the best, and I hope you get an album with sharp photos!