Returning a wedding dress

Hi, hope all is well. Just wondering if I have purchased a dress and paid for it fully. Is it normally possible to return and purchase another one that is more expensive?

Question Asked: 24/05/2017

Wedding Date: 9/08/2018

Most Helpful Response

Bernice Fashions

(30) · Victoria

Posted: 13/06/2017

Best to speak with the store, normally if ordered in for you specially they are under no obligation to exchange. Speaking with the store is the best way to go.

Answered by: 5 Experts

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Eternal Weddings & Alterations

(95) · Melbourne & Surrounding Suburbs

Posted: 29/05/2017

Obviously the store is not obligated to do this for you but most stores want to make their brides as happy as they can so it shouldn't be a problem for them to do this. Good luck XX

Always and Forever Bridal International

(125) · Melbourne

Posted: 29/05/2017


Yes definitely ask the store, we would always try and work with our brides where possible so they have their dream gown.

Regards Jean

Chein Noir Dezines

(14) · Perth

Posted: 29/05/2017

My advice will be to talk to the business you purchased dress from as each business has different return policy.

Wedding Shop On The Move

(4) · Wollongong, South Coast and Southern Highlands

Posted: 29/05/2017

Hi Generally if the dress was ordered in specifically for you and you have had a change of mind the retailer is not obligated to exchange for a more expensive dress as they may not be able to re sell it, however speak to your retailer in case they may have another customer interested in the same dress. Hope this helps.

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