Aluver & Co - Weddings & Events

A 50% non-refundable deposit is required to confirm your booking. The remaining balance is due 30 days before your event. We accept payments via bank transfer, credit card, or cash.

Yes, you can make changes to your booking up to 30 days before your event, subject to availability. Please note that modifications may incur additional charges.

Cancellations made at least 30 days before the event will receive a refund of any payments made, minus the non-refundable deposit. Cancellations made within 30 days of the event will not be eligible for a refund.

Our team will handle delivery, setup, and collection of all hire items. We’ll coordinate with you beforehand to arrange delivery and ensure everything is set up as per your requirements. A delivery fee may apply based on the location of your event.

Please inform us of any access restrictions or parking fees in advance. It is your responsibility to provide access and parking arrangements for our team. Any additional costs will be added to your invoice.

For some smaller items, pick-up may be available. However, most of our services include setup and collection to ensure proper handling and safety of our equipment.

You are responsible for the safekeeping of all hire items from the time of delivery until collection. Any damage or loss will incur additional charges based on the replacement cost of the item.

Yes, all our food and beverage carts are maintained to the highest standards of safety and hygiene. Our team will handle all setup and operation, ensuring a clean and professional service.

Yes, we reserve the right to terminate the contract or cease service if the event is deemed unsafe for our staff or if safety standards are not met. No refunds will be issued in such circumstances.

Of course! We’d love for you to share your experience and tag us @aluverco. If you have any special photos you’d like us to feature, feel free to send them our way!

Yes, we often use photos from events to showcase our services on social media and marketing materials. If you prefer not to have your event featured, please let us know in advance.