March 2022
we received horribly made stubby holders - not of quality to be given out at a wedding. stitching was loose and uneven with gaps showing the can within. photos and emails had been sent and then an email confirming a refund was received. they have then turned around and said they need to assess the product (after photo evidence was supplied) before a refund was to be issued. I had already bought new, great quality ones from mystubby.com,au. Coolaz as they had already confirmed the refund. they have then stated that the product is of suitable use and that i will not get a refund. AFTER ALREADY CONFIRMING ONE! horribly rude and condescending in their emails. a Fair Trading complaint has been made.
Supplier: Coolaz Stubby Holders