Chateau Wyuna

Rating
1 5 4.9 (153 reviews) 
Location
170 Swansea Road, Mount Evelyn, Victoria
Business Hours
9:30 to 4:30 every day except Tuesdays
Phone
03 9736 2555

Expert Advice

As a wedding professional, Chateau Wyuna offers expert advice to help couples plan their perfect day. Ask a question or read their expert advice.


Should I be asking every vendor I inquire with if they are same-sex friendly?

I saw a horror story on reddit about a venue.. so I am now worried.

It is absolutely your right to ask, if of course that is important to you. If you then receive an unfavourable response you can at least make further decisions on a more well informed basis.

Is an on-site venue coordinator usually included in venue packages?

Absolutely - this is critical. The coordinator should also be the person who conducts your planning meeting ideally 6 to 8 weeks before your big day, as this ensures they will understand the intricacies of your day and get to know you as a couple. You do not want the first time you meet your coordinator to be on your wedding day!

How soon before the wedding are you usually able to go in and check the decor is up to scratch?

I may come across as a bridezilla but I want to check that the venue is perfect before the wedding! Are you usually allowed in prior? I havent booked my venue yet but I'm looking and this is really important to me

As a venue we would encourage this, as it ensures you are happy with everything and that your instructions have been followed precisely! The timing of when it can be done will vary depending on other bookings and the schedule for when the room is set, but it is definitely something that can be arranged if it is important to you. Obviously it needs to be done leaving enough time to make any last minute changes that you may request. Importantly, it also gives you a chance to see the space in all its glory before your guests enter.

How do venues cater to children and teens?

I have some kids (under 10) and then 8 cousins in their teens. I'm not sure where the wedding is yet (open to anywhere in Aus), but they make up a large portion of my guests so I don't want them to feel bored! Can venues supply mocktails for them so they can feel part of it and party with us? Should I be asking about kids rooms or somewhere where I can set up an xbox or netflix or something for them to do? Should I hire some games?

Special arrangements can and should easily be made to accommodate children of all ages. Most importantly, they need entertaining and feeding! Our venues have spaces where they can retreat to, and suitably qualified child minding staff can be arranged if required. It's definitely best to provide them with various activities that will entertain them. You also should not pay exorbitant prices for them. Teenagers would normally receive an adult meal but be charged less because they would not be provided with alcohol. Those aged roughly 4-12 years should receive a simpler meal that they will enjoy usually for around $25, while those younger may be charged even less for a simpler meal and those who are not fed should not be charged anything (even if a high chair is used). Most importantly, children should be served one course ahead of the adults, as you don't want to keep them waiting!


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