They have an experienced and professional in-house wedding coordinator who ensured my day went the way I wanted it to. She provided me with handy tips and advice which assisted me in making the right decisions. For me, as I was planning my wedding from interstate, this was a huge help. Their packages also included most things which meant I did not have to find much more. We held our ceremony in the chapel, there is also a outdoor lawn area for a garden ceremony with the chapel as a wet-weather backup. Our reception was held in the Phoenix room which was located on the mezzanine level. As this was the only room on the mezzanine level, it allowed our guests to use it exclusively. The room also had a veranda which overlooked the city skyline. We had fairy lights draped along the veranda and guests used it as an outdoor smoking area and also for fresh air. This meant we didn't have guests straying away from the reception venue and kept everyone together. The 3 course dinner was absolutely delicious and thoroughly enjoyed by all our guests. It was hard for us to pick our final choices as the variety offered all sounded delightful. Our package included a 5.5hr beverage package and the selection was ample for our very discerning guests. Our package included an absolutely gorgeous bridal suite on the 23rd floor with sweeping views of the hinterland and the coastline. We had 4 in the bridal party, 2 hair and makeup and 1 phtographer and 2 videographers, a total of 9 people and it allowed us to move around each other quite comfortably. The wait staff at the reception led by the banquet supervisor delivered excellent services throughout the evening. There is also ample undercover parking for all our guests. All in all, I highly recommend holding your wedding at Crowne Plaza Surfers Paradise!