Heavenly Creations

Rating
(1 review)
 
Service Area
Victoria - Melbourne and surrounding (incl. Mornington Peninsula, Yarra Valley, Gippsland)
Business Hours
OFFICE hours
Monday - Friday 9.30 am - 2.45 pm / 4.00 pm - 6.00 pm
Phone
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QUESTIONS AND ANSWERS


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What Areas do you service?

I am located in Clyde North (Victoria). not far from the Mornington Peninsula, Yarra Valley and Gippsland. But I also cater for all of Melbourne and Suburbs (inner and outer). I am happy to drive up to 3 hours. 

What if I am not sure what flowers to pick?

Absolutely no problem. You don't need to know every detail, a rough idea on colours and style is more than enough. Not sure on colour and style either? I am here to assist you and find the perfect match for your special day and budget. I recommend we meet for an obligation-free consultation to ensure we can turn your vision into reality. 

Do we have to meet in person?

If you choose the FULL FLORAL SERVICE and also would like to add our Styling services a minimum of 2 meeting is included, I highly recommend meeting face-to-face or if not possible via skype. Meeting with you will give me a great inside in what I can do to making your Wedding Day perfect in regards your floral arrangements and/or styling of your ceremony/reception venue. 

If you are more of a A LA CARTE FLORAL service couple (you will pick up the flowers from me), email is absolutely fine, but also here I am happy to meet with you. 

When do I need to book you?

Being a small boutique florist I limit the Wedding and Event bookings per day. This way I can put all my focus into your individual Wedding flower arrangements and this way I can guarantee design, creation, delivery and set up of all your floral arrangements in perfect condition.  

Usually I meet with my clients for the first time to find out about their Vision, their colour scheme and ideas, then I will put together a Proposal and we meet again around 2 weeks later where I show you options and ideas for your flower arrangements. After the second meeting is when you decide if you wish to book my services, at the time of booking a 30% non-refundable/non-referable deposit is required. Once I receive your deposit I will hold the date for you. 

If you are planning to get married during Wedding Season Feb-April and September-November I would suggest to book me as soon as possible to avoid disapointment. 

What payment methods do you accept?

The preferred payment method is via direct bank transfer. But I can also accept credit card payment (master card and visa) which will include a transaction fee. 

Is a deposit required?

Yes. Being a small boutique florist I limit the number of weddings and events per day/weekend. This will ensure that I can give your flower arrangements my full attention to ensure you will get the best possible service from me. Therefore a 30% non-refundable/non-referable deposit is required to secure your wedding date. 

Is there a surcharge for certain dates?

If your Wedding date is on New Years Day, Valentine's Eve/Day or Mothers'Day there is the possibility of a surcharge due to market flower price increases. 

Are you a sustainable business?

I am in the process of turning my business around and... 

  • have stopped using normal floristry foam.  If required for a floral installation I only use bio-degradable foam. 
  • no longer use rubber bands
  • no longer use and provide plastic holders for flowers, my bouquets are all about natural stems
  • don't wrap my flowers with foil, I only use paper and natural twine
  • only use re-usable containers
  • cut offs go in my green waste and left over water goes into my garden
  • I love to work with native Australian beauties and flower and foliage in season at the time of an event
  • I try to avoid working with imported flowers, after all Australia has such a beautiful and wide variety of flowers and foliage available

What if I have a small budget?

So many flowers and foliage can make a wonderful statement and don't always have to cost the world. If you are on a strict budget, contact me, tell me the colour scheme and we'll put together a nice package for you. 


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