When I went to get my dress altered, they didn't but my booking in so I had to book again. When I was able to come in, they made up for it all though, and they fitted my dress to make it a good fit. I'd still go back to them and recommend them again, they were always really good, and with the alterations, would always try and make the dress better to suit how I wanted it. They have amazing dresses there and the ladies are always really nice and friendly, and always smiling.
Hi Bianca, thank you for your glowing review. We are glad you received such great service, and apologise for the oversight. But we are so happy you were able to find an amazing dress! Customer service is extremely important to us, and we certainly aim to please! Feel free to share some pictures of your wedding on our facebook page https://www.facebook.com/bridesofsydney or tag #realbridesofsydney on instagram.