Accommodation Reviews

Glen Erin at Lancefield was an incredible venue for our wedding. From the moment we toured the venue, we fell in love with the picturesque landscape. Everywhere you look, there was a photo opportunity for our day. Stephanie, their event coordinator, provided a seemless service from the beginning right through to when we said 'I do' and beyond. The accommodations were incredible, clean, neat, and tidy, allowing our guests to stay, and they all asked, How did you find this place they offer so much? The meals for the wedding and breakfast that followed were fresh and of top quality. Everyone commented on the grand size of the meals and the phenomenal flavour. We will be forever grateful for every staff member that worked tirelessly to create what we have said was the best day ever and the time of our lives. Please check this venue and their staff; we highly recommend and will be back ourselves. Thank you once again. Alicia & Jade

Alicia M.

The Events Manager Matthew and his team looked after us very well. They have done very excellent job at setting up our Wedding Ceremony at Crowne Plaza Surfers Paradise- The Chapel and Norfolk Ballroom. The canapes after the ceremony and buffet dinner at the reception were very delicious. The guests enjoyed them very much. Highly recommended to Crowne Plaza Surfers Paradise.

Phone H.

AMAZING Venue!! It's a picture perfect dream, look no further for a beautiful rustic setting. The team at Brookleigh were excellent to deal with, communication was quick and very detailed making it stress free to organise our dream wedding. We stayed overnight and the bridal suite and guest accommodation was very nice, I wish we could have stayed longer.

Sarahjayne W.

We had our wedding at Hotel Realm and I can honestly say it was a dream come true. From the moment we walked into the venue, we knew we had made the right choice, but it was the exceptional service and attention to detail that made everything truly unforgettable. I can’t recommend this venue highly enough! The venue itself is breathtaking – from the grand, elegant spaces to the intimate feel in the reception area, it was everything we could have hoped for. The team at Hotel Realm went above and beyond, not only taking care of us but also ensuring that our guests felt well looked after throughout the entire event. The staff were attentive and professional, and everyone, from the concierge to the waitstaff, was friendly, helpful, and ready to assist with anything we needed. The reception space was set up beautifully, with perfect lighting, décor, and everything in place exactly as we imagined. But the true star of our wedding planning journey was Michaela, the wedding and event coordinator at Hotel Realm. If I could give her more than five stars, I absolutely would. Michaela was *incredible* from start to finish. We first met about six months before the wedding, and from that moment, I could tell she was the right person to make our vision a reality. I had plenty of questions throughout the planning process (as anyone would), and Michaela was always available, always responsive, and *always* had an answer. No question was too small or too big, and she reassured me every step of the way. By the time our wedding day arrived, I felt completely at ease, knowing that Michaela was handling everything. Michaela really took the time to get to know us and understand exactly what we wanted. She didn’t just take notes; she listened, and it showed in every detail of the event. We met with her on a few occasions, and every time, she was so professional but also warm and personable. She made us feel like we were working with a friend who cared just as much about our wedding day as we did. The day before the wedding, we dropped off some of our décor, and Michaela met us at the venue. She was genuinely excited for us, and her enthusiasm was contagious. She reassured us that everything would be perfect, and she was so organized, it felt like she had everything under control – and she did! On the day itself, Michaela was there from early in the morning, greeting us, checking in multiple times to make sure we were happy, and handling any last-minute changes without us even noticing. If there were any issues (and I don’t think there were), she dealt with them behind the scenes, ensuring nothing disrupted the flow of the day. When it came to the wedding itself, Michaela and the Hotel Realm team turned our dream into a reality. The cocktail hour was flawless, and the reception was beyond what I could have imagined. The venue was decorated beautifully, the food was excellent, and everything ran like clockwork. I honestly didn’t have to worry about a thing – Michaela had everything under control. One thing I also want to mention is how fantastic the hotel accommodations were for our out-of-town guests. We had family and friends traveling from interstate, and Hotel Realm made sure to keep them all near each other, which really helped create a sense of community and made everything feel so much more intimate and connected. The hotel rooms were luxurious, comfortable, and provided a perfect retreat after a long day of celebrating. Thanks to Michaela and the entire Hotel Realm team, our wedding was perfect in every way. It’s rare to find a team so dedicated and passionate about making sure every detail is just right, and we truly felt that from start to finish. If you’re considering a venue for your wedding or event, look no further than **Hotel Realm**. Michaela is the best in the business, and the venue itself is stunning. Thank you so much to everyone who made our special day one we’ll never forget!!

Alicia M.

I could not fault them, I would rate the 10 stars is possible. Ellen was incredible to work with, she went above and beyond, she was so flexible with all of our changes with no hesitation. They were super accomodating, we even got breakfast the morning of. We had rain on the day and you would of never noticed they were amazing!

Jasmine

Did a great deal for our guests.

Amanda C.