They have really good communication and the lady Joanne who took care of us and the whole event was really good and great to talk to!

They were a bit expensive but the service was worth every cent. They kept following up details with us and our suppliers and gave us a lot of great advice too. They also gave us free accommodation for our wedding night and a gift voucher for our anniversary, it was absolutely beautiful.

Erika, our wedding coordinator at Crown was great to work with. She was very accommodating and helpful every step of the way.

We stayed at the Crown Metropol on our wedding night and it was a great experience. Very classy and luxurious stay.

We were surprised by an amazing room upgrade, it was so lovely and generous and made our wedding day even more special!

We had what was called "working lunch" set three course menu sharing platters, over 2 hours, kitchen were very accommodating with eating preferences and allergies. All of our guests couldn't speak highly enough of food and service.

Great venue, service and food. Melbourne city views a bonus, outdoor area provided an excellent area for pre reception gathering. Complimentary parking for guests another bonus.

My husband and I got married in Feb 2020 at the River Room Crown Melbourne. We have a pleasant experience in the planning process, we had Erika as our wedding planner who was lovely to deal with. She was able to keep me informed with the process and was constantly able to answer all my questions. The venue itself is cozy with a balcony and city views.

My husband and I celebrated our wedding in Feb 2020 at the River Room Crown Melbourne. We received one complimentary night with our booking, we loved our room. We received a small gift to celebrate our wedding which was champagne and chocolate strawberries. We were also placed on the highest floor with city views, the atmosphere was amazing. We were so comfortable and did not want to leave that we extended our stay!

Beautiful views and stunning set up. The food was great food and the service was amazing. We received a complimentary night's stay as part of our package and even received a gift for our anniversary. The planners were great to deal with. Thank you so much!

Great service! and Clean rooms

was fun

We stayed at Crown Metropol for two nights after our wedding. The service and professionalism of Crown is second to none. We received complimentary champagne and chocolates sent to our room. We were spoilt, thank you Crown!

Our family stayed with us the whole weekend at Crown, it was so lovely to be there with everyone. They even helped us get a bus to the venue and back, which was so helpful as well.

Real luxury accomodation on the Melbourne southbank. We stayed at Towers Melbourne, and got the royal treatment. With our suite position, room service and customer service all top-notch over the whole weekend. We had booked a few rooms, as a group booking and were able to keep all the rooms as close togther as possible on the same floors.

Brilliant service, thank you

Crown was a beautiful venue and we were so happy with the night. Our wedding planner made the day so smooth and stress less which is what all brides need

crown promenade was such a beautiful place to stay. The service was impeccable and our stay was perfect. Highly recommend crown promenade for the big day

It was so nice, we just relaxed the whole day. It was so comfortable.

Amazing room, professional staff and a wonderful stay!

We would have loved to spend more time here! The service was really good. We stayed there for two nights - night of and night after.

We didn't get to spend enough time there! We only got back there at 2 in the morning, and had our buffet pretty early in the morning. We were there for a pretty short time, but were pretty happy with what we got, got some nice views, nice pictures and a great breakfast!

My dream to be able to stay at crown towers

Amazing as always. Can't go wrong with spending the night of the wedding at crown.

Crown Metropol was the perfect place to spend our wedding night. We had gorgeous city views and the room was impeccable.

Susie is and incredible wedding coordinator.

expensive but worth it

We had our wedding here and stayed a couple of nights in their accommodation as well. Very relaxing, very convenient.

Highly recommend this venue for our ceremony. Talking and organising things with them was very easy, and we had the whole wedding here within the Crown which was very good.

We stayed at Crown Towers!

An excellent service

Excellent customer service. The events staff go out of their way to make you feel at ease and are so helpful with planning so making decisions was so much easier. Olivia, Erika, and Victoria were fabulous. We booked Crown, not because of the venue, but because of the level of attention provided by their staff. Highly recommend the River Room. Once styled, it's stunning.

Very nice

Crown Melbourne were AMAZING from start to end! They are very reasonably priced and the attention to detail was spot on.

It wasn’t bad, it was just average and no special treatment considering we also spend our wedding night at the hotel, they didn’t really care. Also, no free water bottles in the room which is a bit petty considering that it’s a 5 star hotel.

Very professional and excellent service

We loved our stay there!

Our wedding at Crown Towers was amazing. I had the best time there. The food was great!

Everything up to the dinner was sensational, however guests waited a while for drinks which was frustrating. It was 5 star treatment when it came to the service staff at night. Erica is world class who helped us coordinate the day.

We stayed in the component room and the loft where we took some photos. The staff were more than helpful and gave us the best loft in Crown. The view was fantastic and was our main photoshoot venue. Thank you for being so accomodating.

Having our wedding at Crown was great, everyone commented on how great the service was and how accommodating everyone involved in the wedding was too.

Amazing amazing hotel

We stayed the night of our wedding. We weren't expecting it but they gave us champagne and chocolates, and a gift pack with Mr and Mrs pillow cases. Really great service.

They upgraded us as it was our wedding night. Our apartment was beautiful. We had our own butler and they gave us champagne.

5 star all round

Simply said - its the best Melbourne has to offer!

So luxurious and comfortable

Big room with excellent city views. Spa and spacious modern facilities was a bonus. Good customer service for giving us the late checkout time considering we got there very late in the night.

We stayed the night of our wedding and it was Amazing!

Considering I showed up in my wedding dress (in between ceremony and reception), I truly thought they would have made it a more seamless experience, but unfortunately not! We were sitting waiting while they worked something out, without any apologies or anything, was a bit disappointed!