QUESTIONS AND ANSWERS
How far in advance should I order?
For all candy products made to custom order specifications, we require at least 1 – 3 weeks notice to create and deliver your order depending on your delivery location, so please take this into consideration when you are deciding when to place your order. We recommend you place the order well in advance, especially if you are located in WA, NT, northern QLD or a rural area.
When you place an order, you are required to supply us with an “Event Date” (the actual date of your event) and a “Date Required” (the date you would like to receive your candy order by). We recommend placing your order in advance and having a “Date Required” which is 2 – 4 weeks prior to your event date.
How long does the candy last for?
Stored correctly the candy will last for about 12 months, or lollipops for about 6 months. The candy products will not “go off”, but the colours can fade and the texture can go soft after this time. We recommend having the “Date Required” for delivery or pick up 2 – 4 weeks prior to your event date to ensure ultimate freshness. All products should be kept airtight and stored in a cool dry area away from excessive heat or sunlight.
What ingredients are the candy products made from?
Sugar, water, glucose, food acid (330), flavours, and colours 102, 110, 122, 123, 133,155,171. We use only the highest quality Australian ingredients and flavours to provide you with the best tasting premium candy. Our candy is nut free, gelatin free, dairy free, soy free, gluten free and fat free.
How do you get the letters inside the candy?
To see how the magic happens click here to see our candy making slideshow.
What ingredients are in the candy?
Our candy is Gluten free, Soy Free, Nut Free, gelatine free and Diary Free. HALAL. There are no animal products used in the ingredients, only bees wax is used to coat our marble tables that the boiling candy gets poured onto, to prevent the candy sticking. Not kosher.
Ingredients – Sugar, Gluecose, Water, Food Acid (330), Flavours, Colours 102, 110, 122, 123, 133, 155, 171.
May contain traces of bees wax.
Do you pack the jars?
Yes! We pack the jars with the candy you purchased from us.
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