Susan was so prompt, helpful and responsive to all my questions from inquiry all the way through to our wedding day. Shae made sure all bases were covered in our final meeting, and made sure everything ran so smoothly on the night! We didn't have to think about anything, which was the goal! Thank you Susan and Shae. Absolutely loved all the inclusions in our package - cake plating, flowers, tea light candles, and a comprehensive beverage package. Everyone said that the food was amazing, and the whole night just ran so smoothly! We are so happy that we picked St Andrews for our reception.
The team at St Andrews Conservatory/The Pumphouse were amazing!
Susan, Jasmin & Tony made the whole process so easy! It was great being able to go to the venue before we booked it and see what it looked like set up for other weddings and Susan was always able to answer all our questions. After our pre-wedding meeting with Jasmin I knew that she had everything under control and the night would run smoothly, which it did! Nothing was too much of a hassle for Jasmin on the night.
We loved that our guests could pick their own meals and our guests had so many compliments about the food. Definitely glad we picked St Andrews!
We are so glad you picked us too Danielle!! Thank you for taking the time to write such a lovely review and share your experience with us! Your wedding was so beautiful, as were all your guests! It was an absolute pleasure hosting your wedding reception and we wish you and James all the best for the future! Susan, Jasmin & the St Andrews Conservatory team xx
Susan was our function coordinator and put simply, she is clearly the best in the business. She was attentive, organised, and reassuring. Susan was always quick to respond to any queries we had in the lead up to the day. On the day, she was present and ready to assist in any way required. I've no doubt the reason the wedding went so smoothly was because of Susan (and her Deputy, Alison).
St. Andrews Conservatory is PURE MAGIC. The Quality of service is second to none. The venue speaks for itself - it is well decorated, functional in design and is the perfect space for a mid-sized wedding (we had a cocktail wedding of approx 120 guests). The staff were so polite and went above and beyond to ensure our guests had the best time.
Most importantly, this venue is incredibly well priced.
I cannot fault this venue. All I can say is BOOK IT! you won't regret it.
Nathan and Sheridan! Thank you so much for your kind review! Your wedding was so lovely and we all still think of it often! You were such a gorgeous couple to work with - makes our job so easy! All the best for the future and hopefully we see you back at the Hotel again sometime soon, Susan & the St Andrews Conservatory team xx
We highly highly recommend St. Andrews Conservatory!!
We received so many compliments from our guests on the beautiful venue, friendly staff, incredible service and delicious food- a compliment and reflection on the wonderful staff at St. Andrews.
Biggest thank you goes to our event coordinator, Jasmin!! From the get go, everything was a breeze- Jasmin was incredible in helping us to organise a time to view the venue, a tasting and made herself available to us via email/phone whenever we needed. Thanks to her, we did not need to worry about a thing and were able to enjoy our night with family and friends. Jasmin went above and beyond for us from the moment we booked and we are so thankful.
Thank you to Jasmin and the staff at St. Andrews Conservatory for making our engagement party an incredible night to remember!!
Anisha and Sagar 😊
We had an amazing wedding at St Andrew's Conservatory. Jasmin and the team did an great job helping to organise everything. We appreciated the attention to detail, their support setting up the venue for us, and help making the the night run so smoothly. They made the whole process significantly less stressful, and even were happy to be a wet weather back-up option for our ceremony as well!
Incredible wedding venue and perfect for the amount of people we had. The attentive staff and dedicated wedding coordinators are a special breed of people and ensured that our night ran seamlessly and without fault. A true testament to the venue owners and the respect they have for the “old world” hospitality industry - they have bought those values into the 21st century and have ensured that the wedding couple and all their guests feel as though they are attending a grand event, after all - it is a wedding! Can not fault the venue, food, drinks, staff, any of it. A perfect place to get married.
To Susan, Shae and all the staff at St Andrews Hotel,
Our wedding was an absolute fairytale, it was everything I could have hoped and dreamed for and that is largely because of you. Nothing was too much trouble (even my crazy friend Bec, sorry about that Shae). You were all attentive, I was never without a glass of sparkling in my hand and discreet with Abbie's special beers which was managed beautifully. The food was stunning, the room was beautiful and the staff were on point.
I was able to relax on the day knowing that you had everything in hand. You genuinely wanted to make sure we had the best day possible and for that, we will always be grateful.
So many other venues out there could lean a lot from how you conduct yourselves.
If you are looking for a venue to impress, with excellent service and value for money St Andrew's Conservatory is highly recommended. The venue is stunning, the food was excellent with the option of A la carte and the staff are well organised, flexible and the service was second to none.
We had an absolutely amazing Wedding, the ceremony and reception were perfect and ran so smoothly. Shae was amazing, so friendly, approachable, and contanstanly predicted our needs which made the day extra special. Liz did an excellent job knowing the music timing for our entrance and it went perfectly to plan.
Everyone is still talking about how much yummy food and drink there was, I’m so glad as I wanted to make sure everyone had full bellies and got plenty to eat and drink. The timing of it all was perfect. Mini burgers, lamb Kostas and aracini balls were the stand outs.
We had our wedding at St Andrews Conservatory last month and it was nothing short of amazing. From Susan to Jasmin to Shae, the staff were so helpful and answered our 1000 questions. We planned our wedding from overseas and the photos do not do this place justice! The venue was immaculate, staff went above and beyond on the night and no request was too big. Our guests have not stopped raving about the venue and the food, absolutely perfect. Thank you Susan and your team, it was amazing :)
"Such a stunning, value for money venue with the friendliest staff. This place really sets itself apart from the rest, conveniently located in Melbourne's CBD with its stunning garden surroundings and gorgeous room this matched our cocktail wedding reception idea perfectly". I would highly recommend this for anyone wanting a special kind of venue for their big day.
We would like to thank you for making our wedding so memorable and service with excellence. We truly appreciate that the team has been so accommodating and have always kept us up to date with any changes. The attention to detail and process in planning the wedding has made the day so amazing. our guests were saying how amazing the location, service and food were! and they all had a great time. Thanks once again to Susan, Shae and the team for facilitating a truly memorable and joyous day!
Susan, Jasmin, Shae and the team at St Andrews are brilliant. The entire experience was fun, easy, beautiful & low fuss. The whole team are professional yet uncomplicated, the meal and service is perfection - our guests are still talking about our wedding. There is nothing we would change!
Both Jasmin and Susan were fantastic contacts throughout the whole process. Our guests were blown away by the food options and ordering from a menu, as well as the extensive drink choices. We were told that there were music restrictions due to being in a residential street, however we found the music to be more than loud enough to keep the majority of our guests on the dance floor! Great value for money too when we compared to other reception options. Thanks again team!
Hi John and Lizzie! Thank you so so much for your lovely review! It was an absolute pleasure hosting your wedding reception and we are thrilled everyone (most importantly yourselves) has such a great time! Hopefully we see you again soon, Susan xx
From the moment I started planning the wedding everyone at the venue was amazing to deal with. I specifically had Jasmin & Susan assist in the planning and on the day. Everything was beyond amazing on the wedding day. My guests were very happy with the service provided, plenty of food and drinks to go around and no one went hungry.
Hi Amie & Richard! Thank you so much for taking the time to write us such a great review! Hosting your wedding ceremony and reception was an absolute dream! All your guests were so friendly and nice, and we wish you nothing but the best for the future! Don't be strangers! Jasmin, Susan & the St Andrews Conservatory team xx
Jasmin and the team at St Andrews Conservatory did an absolutely fantastic job! Food was superb and service was outstanding. It is a great venue and I would highly recommend.
Thanks so much Jonathan and Leanda! Was such a pleasure hosting your wedding ceremony and reception and so glad everyone enjoyed themselves! See you soon, St Andrews Conservatory team xx
St Andrew's Conservatory was the perfect wedding venue for us. The high glass ceilings created a spacious and natural feeling while being in an easy inner city location. The venue space allows you to be as creative as you like and the staff were friendly and very helpful. The events manager was so wonderful, kind and accomodating. She allowed us to create our dream wedding while proving helpful tips and suggestions. I would highly recommend this venue to anyone who is looking for a spacious feel
Hi John and Mietta! Thank you so much for your kind feedback, it is dearly appreciated, and we are so pleased to hear your day was exactly what you both wanted! You have a very beautiful, special and humorous love, couldn’t stop me from smiling or tearing up the whole day…haha! I wish you all the very best and hope to see you back at the Hotel sometime soon. Jasmin 😊
Amazing venue for a Cocktail Style Wedding.
The food & drink package cannot be beaten.
The staff are professional, kind and easy to deal with.
The venue was decorated beautifully and all included in the wedding package.
Thank you so much for your review Rebecca! We love making it as easy as possible for our couples! The most important thing about your wedding day (apart from marrying the love of your life) is to ENJOY the day!! Hope both you and David pop back into the Hotel and see us again sometime soon, Susan xx
The perfect reception venue! We and all our guests loved the uniqueness of St Andrews, and Jasmin was amazing. She went above and beyond to ensure the night was exactly what we wanted. We had a cocktail reception and everyone had plenty to eat and loved the food. Thank you so much to Jasmin and everyone else at St Andrews!
Amazing venue-very affordable, and the function coordinator was fantastic in making exactly what we wanted to happen, happen. the food at this venue is fantastic-we had finger food for a stand up function. many people loved our wedding reception saying it was one of the best wedding they had ever attended.
St Andrews Conservatory was the perfect reception venue for us. Susan looked after us throughout the planning process and ensured the evening went off without a hitch. We had a cocktail-style reception and all the food was incredible. Our guests were raving about what a perfect night it was!
I cant fault St Andrews! We had a cocktail reception and our guests could not believe how full they were! Food was delicious and the staff attentive and polite. Venue Manager Susan made us feel instantly comfortable and liaising with her prior to our wedding was a breeze. No question was too silly and we had no doubt that everything would run smoothly with her at the helm. So many of our guests have been asking how we found such a phenomenal venue! Would definitely recommend!
The St Andrews Conservatory was a perfect venue for our cocktail wedding. All the guests said they had an amazing time and both myself and my husband really enjoyed ourselves as well. Our function coordinator Susan was the best! she made everything run so smoothly and everything ran to plan.
I can not recommend St Andrews more highly! Susan was an absolute dream to deal with from day one and made everything so easy, relaxed and fun. The value for money can not be matched, every detail was included and all our guests raved about the delicious food and attentive staff. They were more than happy to be our wet weather ceremony back up, they had a sound system so we could do our own music and didn't mind us having a home-made dessert buffet. Thank you so much for making our big day the most perfect reality.
The way that Susan and her team ran the night was just so amazing I don't even have words. The whole day and night went so smoothly. Not once did I have to ask for a drink or food, Susan was always checking to see if we were ok and the staff were doing the same. Everyone of our guests commented on how amazing the staff were. We also want to say how amazing the food was! Everyone could not get enough!
Seamlessly so good! Dealt with Susan, she was so helpful and really prompt with responding to us. Venue is beautiful and they are really flexibly with what you can do on the day. We had a cocktail dinner and the food was excellent and loads of it! The staff was also really friendly and helpful, taking great care of us.
Do not hesitate, this place is amazing. 1.Beautiful venue, doesn't need much decorating. 2.The food- it's restaurant quality and guests choose their meals. 3. Table service was impeccable 4.Susan is amazing, especially for a stressed out bride like me. 5.Location is magnificent. Everyone raved about it, we couldn't be happier.
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