The White Collection

Rating
(78 reviews)
 
Service Area
Australia Wide
Business Hours
ONLINE STORE
Auburn Showroom Monday & Friday 10-2pm, Thursday 4-9pm
Saturday 8-4pm
Phone
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Questions and Answers

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Do you offer delivery?

Yes, we offer free standard shipping Australia wide using Australia Post!

We also provide Express shipping at a flat fee of $10 for next day delivery.

A signature will be required upon delivery, if you are not home the courier will leave a card letting you know they attempted delivery. 

What if my shoes aren't right?

You can either exchange to another size, colour or new style of shoe, or request a full refund. You will not be left with shoes that you do not like or do not fit - given they are still in perfect condition.

The White Collection offers a one time FREE exchange on all Australian orders. We happily cover the cost of the return postage using standard delivery. This is only applicable for the first time exchange of your order. Excluding sale items and accessories.

We will happily issue a refund if the item(s) purchased is the wrong colour, does not fit or is not what you expected! To proceed with the exchange, you must contact our team within 14 days of receiving the order for an return authorisation to be issued.

Can I come try on your shoe collection?

We are proud to announce the opening of our Sydney based Showroom and would love to welcome all of our clients by appointment to come on in and try on our lovely range of shoes and accessories.

Located at 1a Duck St Auburn NSW 2144, within the Anna Wang building next door to Autobarn.

We are open by appointment the following days:

-Monday 10-2pm

-Thursday 4-9pm

-Friday 10-2pm

-Saturday 8:30-4pm

 

Are your shoes comfortable?

Our shoe range has various different styles, heel heights and comfort factors specific to each brand.

Depending on your requirements, style and comfort level we are sure to have the perfect wedding shoes for you!

Some comfort factors to look out for would be:

-Leather lining allows your foot to breathe, is super soft and accomodates your foot shape.

-Block heels provide a sturdy and comfortable supportive heel and a great for grass weddings.

-Double padding for extra comfort within the sole for all day wear. Feels like a cushion inside the shoe!

-Low heels for those not use to wearing heels in general are a great option.

-Platforms to take away from the heel height whilst still providing height without the harsh steep angle.

-Straps for extra support to hold you in your shoes throughout the day and all the dancing! 

Which shoe colour is best?

Best to go for a colour that matches the dress tone. For example if your dress is bright white, steer clear of ivory shoes and make sure you choose a pure white shoe. You want to avoid a clash in colour tones.

Also, if your dress is anything but pure, clean white do not go for a white shoe. This can cause your dress to look dull, dirty and old as the shoes are a crisp bright white and the dress is slightly off white or ivory in appearance. 

Blue shoes are also fun for your 'Something Blue'! 

Nude is also a great option! Finding one that matches your skin tone nicely is best, so you get more wear of the shoes after the big day and there is no chance of the dress clashing with them.

If your dress has a champagne or cream based undertone, best to go with an ivory shoe. For a blush undertone, nude tends to look best and compliment the dress nicely! 


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