Very rushed service. Although your measurements are taken for your dress, you still need to have a alterations done. Had a headpiece ordered for an approximate six week delivery after three weeks I no longer required this and they would not refund the $80 or cancel the order. Second and lastfitting was very rushed again even with an appointment.
Dream dress found in 20 mins at the Springwood store!!
On a sales rack, only one size (and the right one!)... I guess it was just meant to be! Only minor alterations required, all of which got done in time and to high standards. Communication was excellent.
Very happy with the overall experience at Luv Bridal
The ladies at Luv Bridal were fantastic. I went in with an idea of what I wanted and after trying on a couple of dresses i quickly realised that they were not suited. They picked out a completely different style dress and it fitted perfectly. They were great to work with and very lovely on the day.
Service was exceptional at the Luv Bridal Parramatta store. I came to try on dresses twice, and was remembered by name, and for my preferences.
I tried a total of 10 dresses before I found "the one". My consultant was friendly, gave me lots of honest tips and advice - she made me feel comfortable, that I could trust her to tell me the truth (she wasn't in it just for the sale, she actually cared). Thanks Luv Bridal for making me look wonderful on my big day!
My wedding dress was absolutely perfect and the Team at Habourtown did a great Job with the alterations. We got the Dress from the Robina Store and one Lady there was very negative and told me id left it too late to get my Dress and there was no way id get it on time and even if i did i wouldnt be able to get it altered at all. I got my Dress in Feb and wedding was in July. Luckily my appointment was with a much nicer lady who eased my nerves and told me it was fine and that they could get it done. I was ready to walk out untill the nicer Lady stepped in. I expressed my concerns with the team at Habourtown and they new exactly who i was talking about.
We were very happy with the assistance we received from Renee at Luv Bridal. Goods arrived as described and on time as promised. They had a larger number of sizes to try on in store so didn't have to purchase a dress that had not been tried on which was issue with other bridal dress stores. Highly recommend this business to brides.
Luv bridal were fantastic. Being a size 14-16 most of the dresses I tried on in other stores did not fit and I have to say I was ready to give up on it being a positive experience until I came to this store. EVERY dress I was put in fitted and I ended up having a large range to choose from. Absolutely positive fantastic experience
The girls at Luv Bridal are fantastic. When I went for my initial appointment I had no idea what shape of dress would suit me but knew what sort of detail I wanted in a dress. They chose a few dresses from their range that suited the detail I wanted and were fantastic at picking dresses that suit my body shape. I ended up choosing a dress that I never in a millions years thought would suit me. The ordering process is very efficient, my dress was ready months earlier then expected.
First consultation was fantastic, although we were not told alterations were not included in total price. Arrived for what we believed was first fitting and informed alterations were additional cost and had to be arranged off-site. Second consultant seemed somewhat clueless about everything. Overall happy with my dress.
I wore the Mia Solano Brittany dress. The dress was nothing but amazing! the beading on the dress was perfect. The tulle layers wasn't too big for my small and petite frame. Many compliments on my dress on the day and the way it sparkled was just gorgeous! Still inlove with my dress to this day.
They were very helpful, but found that you would get a different person each time you'd go to try the dress. I had a bit of an issue with my dress, and in the end, the senior manager who had more experience than the assistant stepped in to sort it out. Thankfully! Dress was beautiful, arrived on time, and alterations are done in-house which is great.
On pretty last minute notice, I was able to walk in and buy a dress that I liked, at a good price from their sample range. The sales lady wasn't rude like some places we visited, managed to look after me in between her appointments. I was also pleasantly surprised to find that they had a special deal with "Wedding Gown Preservation" for pick up and drop off, dry cleaning and acid free box. :) Made it so much easier.
I hate to say this because my dress was amazing however the service here needs work. First I wasn't told my dress had arrived leaving very little time for alterations and then my veil was not forgotten. When finally ordered again I was not notified of it showing up. Unacceptable stress 1 week out from the day!
I went to the Parramatta shop and they have a large selection of dresses, so there are a lot that you can try on. The staff was knowledgeable and helped me pick the right dress. The price was reasonable, and the dress was on special so we saved quite a bit of money. The whole process was so quick and easy. The only issue is they don't have a seamstress at the store, so we had to take it to a seamstress a few blocks away.
Good service... they didn't have many options available but the dresses we chose turned out to be nice with the great colour.... however we disliked the corset back when we realised the workers didn't have a good solution on how to make stripes invisible or blended well... the shop is affordable and don't be afraid to bargain!
Very friendly and detailed service, given that I had already had a bad experience elsewhere. No pressure to buy the first time, answered questions and gave honest opinions re: dress styles and sizing. After sales service + alterations were also done with no issues-definitely recommend re: service, gorgeous dresses and price!
The staff were very helpful and was willing to help with any and all alterations. We were lucky enough to find the perfect dress for my maid of honour here too.
I most appreciated not being pushed to buy a dress unless I was sure. This gave me a chance to think and consider my options before I picked my beautiful dress.
I had no troubles at all finding my dream wedding dress at Luv Bridal Chartswood. I had a weekday appointment and had the shop to my self which was great. The staff were so lovely and made me feel so special which was lovely. I really love Pronovias dresses and they had a lot to choose from from this range and the prices were very reasonable also.
AMAZING!!! Walked into the store to be greated with a smile. Had a look around and asked to try on the ones I had short listed online, Saturday without an appointment but they still let me try. I was sold! Went in to look and ordered my dress!!! Thank you!
Thanks so much for your fabulous review and feedback regarding your Luv experience! We'd love to see some of your photos and feature your wedding in our online Luv Bride features. Please email 10-15 of your favourite professional images to email@example.com. Can't wait to see them! x
Luv bridal were extremely helpful when I was choosing my wedding dress. The prices are really reasonable and the dresses are beautiful. The only issue I had was when I was picking it up as they never called me to tell me it had arrived yet expected me to pick it up within the next couple of days when I called to ask whether it had arrived and I lived quite far away.
I went initially to Slacks Creek to choose my dress and the girls were great and helped me choose the right dress for me. I also visited the shop at Harbour Town on the Gold Coast for my alterations and the staff were excellent.. Both shops were brilliant and I was really pleased with the outcome.
Not a great experience here. So many things went wrong with the dress and I really felt they didn't care at all. Their answer to fixing a problem is making excuses and getting you out the door as quick as possible. I'm hoping it was just a 1 off and no other brides have to go through what I did :-/
I bought my amazing dress brand new at a very affordable cost. The shop assistants and designer were very helpful, and the dress earned me lots of compliments. I am not one to compliment unless it is worth my 2 cents, but this dress is great. The detail in the lace and the quality is fantastic for the price that I paid! Thank you!
Didn't make appointment as wasn't sure what time we'd arrive - website said "appointments are preferred but not necessary". After being ignored for 15mins, asked for assistance. Was disapproved of and sighed at. Was allowed to try dresses on for 6mins before being abandoned when appointment turned up 30mins early.
Great range of dresses to chose from and nice new store. I had some wonderful service from Jess and was so happy with the finished product. Very reasonably priced dresses and add-ons (ie. belts, hoops, veil, shoes, accessories). Alterations was also reasonably priced - just make sure you get in early as the dress maker works part time.
Beautiful dress, but poor service by shop assistants. Always ran late for appointments, and got my alterations wrong - they had to take it all apart again and fix it up. Lucky there was enough time to get it fixed before the wedding. Suggest buying the dress there (they have lots of choices at good prices), but get alerations done elsewhere to lower the stress levels!
We purchased our bridesmaid dresses from Luv Bridal. They were very friendly and helpful. They made excellent recommendations with styling and helped to find the perfect dresses. We found that they didn't make too many appointments at once so the store wasn't overcrowded - they focused their full attention on you. The dresses arrived exactly on the day they advised they would. I highly recommend Luv Bridal in Parramatta.