Courtney Frost has recently joined our customer service team and is currently focused on contacting couples for reviews for our suppliers on site.
1. What do you do at Easy Weddings?
I am a newbie to our customer service team. I am currently working on reviews for our suppliers. I’m the lucky one who calls our couples to hear all about their big day. Not a bad job if you ask me!
2. What did you do before you joined Easy Weddings?
Before joining Easy Weddings I dabbled in many different industries – Catering, Makeup, Hair, Floristry, Function coordinating at a restaurant, etc. I was always almost in the wedding industry. Whether I was offering canapes to guests, in the salon morning of with the bride and bridesmaids or bringing a much-needed champagne to the couple after their photo shoot… I loved playing a part in weddings!
3. What are the most common questions you get from couples/suppliers?
The most common question I receive from a bride or groom is “…Do you know what I mean?!” when describing their experience. And I feel that I do! My previous work along with being a Maid of Honour earlier this year has certainly shaped my understanding of a couples wedding experience. Often they have not had an opportunity to debrief after the wedding and will end the call saying how lovely it was to reminisce!
4. What do you like best about working at Easy Weddings and why?
The best part about working at EW is the culture. Not only does EW offer so much opportunity but they also collectively encourage you to grow. There’s no feeling of loss when someone is achieving their dreams or doing what is best for them which I think is very rare in a workplace!
5. What’s something fun or interesting that we don’t know about you?
One thing a lot of people don’t know about me is my love for video games! I grew up playing Crash Bandicoot, Pokemon and Spyro thanks to Jared, my older brother. I’m pretty particular about my tastes but once I find a game I enjoy, you might not see me for a week!