QUESTIONS AND ANSWERS
HOW TO ORDER / CANCELLATIONS / ORDER AMENDMENTS / DELIVERY
Every Last Crumb
HOW TO ORDER
Orders can be made over the phone, in writing or online with at least 4 (four) weeks notice and are subject to our availability. All orders require full payment once confirmed by Every Last Crumb unless an invoice agreement has been established. Every Last Crumb accepts MasterCard and Visa credit/debit cards. Wedding cake tasting are complimnentary following confirmation of your order and payment of a 50% booking deposit.
Cancellations will be accepted up to two (2) weeks prior to the scheduled delivery/pick up time only. Cancellation must be submitted in writing to email@example.com. No refunds will be provided for orders that are cancelled with less than two (2) weeks notice to agreed pickup/delivery date due to costs incurred by the initiation of an order.
Amendments to an order are permissionable up to four (4) days prior to the scheduled deliver/pickup time and must be submitted in writing to firstname.lastname@example.org.
Every Last Crumb offers a delivery service that will guarantee an order arrives in pristine condition. We will repair or remedy any damage, if it occurs in transit with the Every Last Crumb delivery service. Our delivery service is subject to the delivery location and the availability of our driver and requires approval from Every Last Crumb. If we are able to deliver to your location, we will arrange for the order to be delivered to the address provided. We cannot guarantee delivery by the chosen time-slot due to factors outside of control, such as traffic.
Payment for all deliveries (if applicable) must be made in full before the order leaves our kitchen. Customers must ensure a person is available to receive a delivery during the time-slot chosen. Once a product is delivered and signed by an authorised person, Every Last Crumb releases all responsibility for the condition of the product. We are unable to provide a refund for the order and Every Last Crumb will not be held responsible for the condition of an order once the cake has been received by the venue.
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